New Mobile Technology For Hospitality Sector

Jamaican hotels will soon have an opportunity to upgrade their facilities' services with new technology, allowing visitors to access various hospitality options through applications on their mobile smart phones.

Local mobile service provider Digicel, in collaboration with New Jersey-based telecommunications company Avaya and Pennsylvania-based mobile technology company Movitas, revealed the new technology to hotel industry representatives during a recent hospitality breakfast at the Half Moon Resort in Montego Bay, St James.
Gregoire Poirier, Avaya's principal consultant on global hospitality, noted that this was the technology's first launch in Jamaica and the Caribbean as a whole.
"We have some products we're showing today that we're introducing here in the Caribbean and in Jamaica," said Poirier.
"Movitas is the one we're featuring today, which is our partner that does the mobile applications that follow the guests; they download the app for their resort and then they use it on their own mobile device, wherever they are in the country."
Digicel and Avaya had previously launched their Gold Partnership at an Evolutions 2012 function, which was held at The Jamaica Pegasus hotel in March.

SEVERAL PLATFORMS

"It's available on BlackBerry, on Android devices, and on iOS, which is the Apple platform, so all platforms, any smart phone or tablet," Poirier informed.
Head of Digicel's Business Solutions, Suzanne Saunders, said the company has observed growing technological trends in hospitality management, and wants to bring new technology into Jamaica for that sector.
"We want to bring a lot of the cutting edge technology to Jamaica right now. We're looking at things like applications that hotels can use on your phones for getting you to check in, for saving money; it's all about cost cutting and revenue generation for hospitality," said Saunders.
"We're not just looking at the hotels, but all the businesses that support the hotels and guests as well, and Movitas and Avaya will be able to do that along with the 4G technology that we bring to the market, as well as the expertise we have in Avaya and being able to bring the hotels up to speed with their technology as well, because they are going to have to upgrade their technologies to be able to take all of this into account."

 

Courtesy : jamaica-gleaner.com